Position: Customer Service Representative
Location: [Specify Location]
Job Type: Full-time
About Us:
At Sheba Clean & Care Service, we are dedicated to providing exceptional cleaning and maintenance services. Our customer service team plays a crucial role in ensuring client satisfaction and fostering positive relationships.
Job Description:
We are seeking a motivated and friendly Customer Service Representative to join our team. You will be the first point of contact for our clients, providing information about our services and assisting with inquiries and bookings.
Responsibilities:
- Answer incoming calls and respond to client inquiries professionally.
- Provide information about our services and assist clients with scheduling appointments.
- Address client concerns and resolve issues in a timely manner.
- Maintain accurate records of client interactions and bookings.
- Collaborate with team members to ensure seamless service delivery.
Qualifications:
- Prior experience in customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
Benefits:
- Competitive salary and performance bonuses
- Comprehensive training program
- Opportunities for career advancement
- Supportive and inclusive work culture
